Communicate

Communicate

We offer complete management of your integrated marketing campaign including direct mail, email, SMS & MMS and the web

Using these effective channels of communication we will connect you to your customers. We can help you get closer to those that are most important to your organisation’s success whether they are clients, customers, members or donors. Whatever the nature of your marketing campaign and your preferred channels of communication we can help you save time, effort and money.

 
Direct mail

Planning

Artwork.

Inserts/ Envelopes/ Letterheads.

Print procurement.

Response mechanism.

List sourcing.

Production

Database segmentation/extraction.

Postaim sorting.

Laser printing & personalisation.

High speed machine packing.

Hand packing of non-standard items.

Delivery.

Housekeeping

Storage of stock in our secure 20,000 square-foot warehouse.

Ideal for sales promotions, surplus stationery and confidential/valuable stock.

Secure destruction of unused coupons/vouchers/inserts.

Setting up and maintaining returns handling system.

 
Email

Email Campaign Management

Offering complete management of your email campaigns from email design & list management to delivery and reporting.

Reporting on campaign performance including Google Analytics data (website visits, goal conversions, transaction etc.).

Providing insights on current campaigns & recommendations for future campaigns.

Email List Management

Ensuring that you have a clean and accurate list of contacts by validating email addresses and updating database with unsusbcribes, bounces and invalid addresses.

Segmenting email sends based on recipient characteristics and past behaviour.

Using a double opt-in method for new online sign-ups.

Compliance with data protection legislation.

Responsive Email Design

Implementing responsive email templates to deliver the optimum web experience on all screen sizes, from smart phones to desktops and everything in between.

Optimising user experience by easy reading and navigation with minimum re-sizing, panning & scrolling.

Maximising email open rates and engagement using eye catching call to action banners.

Rigorous testing of email designs on multiple email clients and most popular browsers.

 
SMS & MMS

Campaigns

Highlighting promotions & discounts to selected groups.

Rewarding loyalty with voucher offers.

Enhancing customer relationships by growing e-zine signup lists.

Driving customers to online stores to increase sales.

Marketing Texts

Personalised content.

Creating custom/branded links for use in SMS and MMS campaigns.

Sending automated reminders of offer expiry times.

Recording brand specific opt outs to comply with data protection legislation and updating database.

Recording past undelivered numbers to reduce “dead-number” sends.

Web Integration & Reporting

Creating mobile optimised landing pages for use in campaigns.

Designing web interface/dashboards to show real-time reporting of campaign performance (sends, delivered, CTR’s (click-through-rates) etc.).

Reporting on campaign performance including Google Analytics data (website visits, goal conversions, transactions etc.).

Providing insights on current campaigns & recommendations for future campaigns.

 
Web

Websites

Building a variety of websites from e-commerce to CMS and intranets.

Hosting, maintaining and supporting your sites.

Microsites for specific products and services.

Specialising in asp.net, WordPress, Drupal and Joomla sites.

Data

Recording registration information.

Measuring and recording your customers preferences.

Updating your database dynamically.